We strongly encourage all customers to follow the recommended usage guidelines provided with our products. Adhering to these instructions is essential for optimal results and refund eligibility.

Product Returns:

• Returns are accepted only for unopened products (seal not broken) received within 7 days of delivery.
• Packaging must be intact with all pouches and bottles sealed.
• Customers must return the item at their own cost using a reliable courier (e.g., Delhivery, FedEx, DTDC).

Partial Returns:

• If part of your order is unopened, a tiered refund will be issued based on product condition (e.g., one box opened, others sealed).
• Refunds will be processed via bank transfer and may take up to 30 working days to reflect.

Books:

• Please note that books are non-returnable and non-refundable, Due to international shipping logistics and the nature of printed material, we do not offer returns, exchanges, or refunds on books purchased through our website.

❌ No Returns or Refunds Will Be Accepted:

• Once an order has been placed and dispatched, it cannot be canceled or refunded.
• Books will not be accepted back, even if unused or unopened.
• This policy applies to all orders shipped from India to the UAE.
  
  

📦 Damaged or Incorrect Orders:

While we do not accept returns, if your book arrives damaged or incorrect, please contact our support team within 48 hours of delivery with clear photos of the issue. We will review and do our best to resolve the situation on a case-by-case basis.

We appreciate your understanding and support, as this helps us keep international shipping efficient and costs affordable.

📌 Refunds are only applicable if all return guidelines are strictly followed.