Privacy Policy

At LifeSouq, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information Collection and Use

When you buy something from our store, we collect personal information such as your name, email address, shipping address, and payment details to fulfill your order.

When you browse our store, we also receive your computer’s IP address to help us understand your browser and operating system preferences.

With your permission, we may send you emails about our store, new products, and other updates.

2. Consent

By providing your personal information to complete a transaction, verify your credit card, or place an order, you consent to us collecting and using it for that purpose only.

If we request your information for a secondary reason (like marketing), we will either ask directly for your expressed consent or provide an option to decline.

You may withdraw your consent at any time by contacting us at contact@lifesouq.com.

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Payment Security

If you complete your purchase using a direct payment gateway, your credit card data is processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is stored only as long as necessary to complete your order and is deleted thereafter.

All payment gateways follow PCI-DSS requirements, ensuring secure handling of your data.

5. Third-Party Services

Third-party providers used by LifeSouq will only collect, use, or disclose your information as needed to perform their services. However, certain providers like payment gateways have their own privacy policies.

We recommend reading their policies to understand how your information will be handled, especially if they are located in a different jurisdiction.

6. Data Security

We take reasonable precautions and follow industry best practices to ensure your data is not lost, misused, accessed, disclosed, altered, or destroyed. Sensitive data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

While no method of online transmission is 100% secure, we comply with PCI-DSS and implement industry-standard safeguards.

7. Cookies

Our website uses cookies to enhance your experience and track website usage. Cookies are small files stored on your computer that help us improve our services.

You can choose to accept or decline cookies. However, disabling them may affect certain features of the site.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. For any such request, please contact us at contact@lifesouq.com.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting to the website.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:

📧 Email: contact@lifesouq.com